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Privacy Policy

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Joint Commission Accredited · Eating Disorder + SUD Specialists

Welcome to Virtue Recovery Center (“Virtue Recovery Center,” “Virtue,” “we,” “our,” or “us”). We understand the sensitive nature of seeking behavioral health, mental health, substance use disorder, and eating disorder treatment services. This Privacy Policy explains how we collect, use, disclose, and protect information submitted through our website and related communications. By using this website, you agree to the practices described in this Privacy Policy.

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Privacy Policy

Welcome to Virtue Recovery Center (“Virtue Recovery Center,” “Virtue,” “we,” “our,” or “us”).

We understand the sensitive nature of seeking behavioral health, mental health, substance use disorder, and eating disorder treatment services. This Privacy Policy explains how we collect, use, disclose, and protect information submitted through our website and related communications.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide through our website, admissions inquiries, insurance verification forms, phone calls, or other communications, including:

Name

Phone number

Email address

Insurance information

Treatment interests

Information voluntarily  shared regarding healthcare or treatment needs

We may also automatically collect limited technical information related to website usage, such as:

IP address

Browser type

Device type

Pages visited

General website

interaction data

2. How We Use Information

We may use collected information to:

Respond to inquiries

Verify insurance benefits

Coordinate admissions and treatment-related communications

Improve website functionality and user experience

Maintain website security and performance

Comply with applicable legal and regulatory obligations

Support internal

operational and reporting purposes

We do not sell personal information or protected health information.

3. HIPAA & Sensitive Information

Certain information submitted through this website may constitute Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”).

Virtue Recovery Center uses secure form technologies and administrative safeguards designed to support HIPAA-conscious handling of sensitive information submitted through our website.
Where applicable,

information is handled in accordance with federal and state privacy laws governing healthcare information.

Please note that submitting information through a website or email does not automatically establish a provider-patient relationship.

If you are experiencing a medical emergency, call 911 immediately.

4. Website Analytics & Cookies

Our website may use cookies and privacy-conscious analytics technologies to:

Understand website performance

Improve user experience
Maintain website functionality and security

Evaluate general website engagement trends

Virtue Recovery Center takes steps designed toavoid the unauthorized disclosure of sensitive health-related information through website technologies.
You may adjust cookie settings through your browser preferences.

5.Communications

If you contact us through forms, phone calls, chat features, or text messaging, we may retain records of those communications for operational, quality assurance, admissions, and support purposes.
Calls to admissions lines may be monitored or recorded for quality assurance and training purposes.
If you provide your phone number, you consent to receive communications related to your inquiry, admissions process, scheduling, or treatment coordination. Message and data rates may apply.
You may opt out of text communications at any time by replying STOP.

6. Sharing of Information

We may share information with:

Healthcare providers or treatment staff involved in care coordination

Insurance verification or billing partners

Service providers supporting website hosting, security, or operations

Regulatory agencies or legal authorities when required by law

Information may also be shared across affiliated Virtue Recovery Center locations when necessary to coordinate admissions, placement, or continuity of care.
We do not sell or rent personal information to third parties.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Third-Party Links

This website may contain links to third-party websites or resources. Virtue Recovery Center is not responsible for the privacy practices, security, or content of external websites.

9. Children’s Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 through this website without appropriate consent.

10. Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

Request access to informationRequest correction

Request deletion where applicable

Opt out of certain communications

To exercise these rights, contact us using the information below.

11. Changes to This Privacy Policy

we may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Information

Virtue Recovery Center
Website: Virtue Recovery Center
Email: [email protected]

Get Instant Insurance Verification

A black caduceus symbol appears to the left of the words HIPAA COMPLIANT in bold, uppercase letters, indicating adherence to healthcare privacy regulations.

Your information is private and secure. No pressure to commit.

We Are a Recovery Community Where People Rebuild Their Lives With Dignity

Clinical excellence, trauma-informed care, and a team that stays with you — from your first call to long after discharge. You will not forget how this place made you feel.